Web tools
All online calculators and content.
Freeforever
- Erlang C staffing calculator with interval and peak factor options
- Shrinkage, AHT, occupancy, service level and attrition calculators
- Capacity planning, forecasting toolkit and shift scheduler
- Role Fit resume analysis, WFM glossary, interview questions and articles
- Excel snapshot export and sharing on every calculator
Excel/VBA Planning Toolkit
One-time purchase, instant digital download.
$29one time, no subscription
- Erlang C staffing workbook with live formulas, no macros required to view
- Capacity planning model with attrition, hiring pipeline and FTE roll-up
- Shrinkage tracker and real-time adherence dashboard templates
- Forecasting workbook with day of week and intraday distribution
- VBA automation for refreshing intervals and rebuilding staffing grids
- Lifetime access to the current version and future updates
30 day money-back guarantee. Orders are processed by our reseller Paddle, which is the Merchant of Record and handles billing questions and refunds. See the refund policy.
What you receive and when
The toolkit is delivered as a digital download immediately after payment is confirmed, with a download link also sent to the email address used at checkout. Files are standard .xlsx and .xlsm workbooks and open in Excel 2016 or later on Windows and Mac, with VBA automation available on Windows.
Prices are shown in US dollars. Applicable sales tax or VAT is calculated and added at checkout by Paddle based on your location. Questions before buying can go to support@wfmhelper.com.
Seller of record for this site: Readvela digital publishers, trading as WFM Helper.