Interval inputs
Results update live as you type.
Contacts arriving in the interval
Talk time + after-call work
1.0 keeps your entered volume unchanged
Breaks, training, absence, meetings
About 25.4% of contacts will have to wait in queue with 39 agents handling calls.
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Take a snapshot of the exact inputs and outputs on screen.
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Results are estimates for planning purposes only and should not replace professional workforce management judgment.
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